In some cases, the machine won't lower in either transportation mode or Idle mode, you may need to lower it for shipping to get a return or replacement. This article provides 2 ways to resolve this issue.
Step 1. Power off the machine and take out the laser beds.
Step 2. Unplug the white power wire (press down the clip a little bit to take it out, as shown below in the red circle), remove the 6 screws with the screwdriver and remove the PCBA cover.
Step 3. Plug back in the power wire (No.12) into the mainboard and turn on the machine. Wait for about 30 secs and unplug the Z-axis limit sensor wire(No 17). You may need tweezers to peel off the glue on the surface first (Do not power off during operation).
Step 4. Click on Settings>Transportation mode. If it lowers, please power off the machine, plug back the Z-axis limit sensor wire(No 17) in step 3, and install the PCBA cover.
Step 5. Pack the machine in the same manner as when it was delivered.
- Please note: if the above method still doesn't work, please manually adjust the four screws on the four Z-axes in the corners.
- Please rotate four screws each time in turn for one circle, until the machine finally descends to the lowest point. It may take around 20 minutes to complete this process.