Last Updated: 2024/02/01
1. Does the software require a login to use it?
- No, you can directly open the software for editing and connect to the device for operation.
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2. Is there a charge for the software?
- No, but the design library and AI features in the software are only accessible to VIP members.
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3. How to become a VIP member?
- Please contact customer service for help.
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4. What file formats does the software support for import?
- Currently, it supports SVG, PNG, JPG, JPEG, GIF, DXF, BMP, WEBP file formats to be imported.
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5. Can the software only be used with an internet connection?
- The software can be used without an internet connection by connecting the machine via a USB cable.
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6. What systems does the software support?
- It supports downloading and installing on Windows, MacOS, Android, iOS systems.
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7. Can the same account be used to log in on multiple devices at the same time?
- Definitly, you can.
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